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Frequently asked questions
Can Mario Casa products be customized to fit my project?
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Yes, our products can be customized. Please contact us with your requirements.
Can I use my own fabric on your furniture?
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Yes, we can accept customer owned materials, with certain restrictions. Please contact us when submitting your order.
Where are Mario Casa products manufactured?
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Mario Casa products are crafted in Italy, Portugal and India.
How long does it take to produce my order?
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Once we have a confirmed purchase order from you, we start crafting your order. Our lead times run approximately eight to ten weeks.
How is freight and delivery handled?
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We ship orders via DHL and other carriers. For special delivery arrangements please contact us.
What are your delivery times and fees?
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Delivery charges depend on destination and products ordered. For orders shipped to the EU: Upon entering your shipping destination in checkout, the applicable VAT of your country will be added to product prices.

Delivery times and fees to Asia:


Pillows: 4-6 weeks, free delivery.

Sculptures: 4-6 weeks, free delivery.

Carpets: 4-6 weeks, free delivery.

Bowls: 8-10 weeks, free delivery.

Dining chairs and side tables: 10-12 weeks, US$ 50.

Lounge chairs: 10-12 weeks, US$ 100.

Highback chairs and Couches: 10-12 weeks, US$ 300.

Dining tables: 10-12 weeks, US$ 300.

Delivery times and fees to the US and the EU:


Pillows: 4-6 weeks, free delivery.

Sculptures: 4-6 weeks, free delivery.

Carpets: 4-6 weeks, free delivery.

Bowls: 8-10 weeks, free delivery.

Dining chairs and side tables: 10-12 weeks, US$ 90.

Lounge chairs: 10-12 weeks, US$ 120.

Highback chairs and Couches: 10-12 weeks, US$ 300.

Dining tables: 10-12 weeks, US$ 300.

Delivery times and fees to other countries:


Pillows: 4-6 weeks, US$ 20.

Sculptures: 4-6 weeks, US$ 20.

Carpets: 4-6 weeks, US$ 40.

Bowls: 8-10 weeks, US$ 40.

Dining chairs and side tables: 10-12 weeks, US$ 150.

Lounge chairs: 10-12 weeks, US$ 200.

Highback chairs and Couches: 10-12 weeks, US$ 400.

Dining tables: 10-12 weeks, US$ 400.
My product probably has a flaw. How can I make a complaint?
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If a product is damaged, please contact us. Your claim will be reviewed within 3 business days of receipt and Customer Services will get back to you as quickly as possible.
How can I become a dealer?
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We welcome enquiries for dealerships. Please contact us.
How do I get press information?
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We offer high-resolution images and will be happy to answer your questions: Contact us